Got new lip rings today. Captive bead rings that are red, from Hot Topic. The red chipped off as soon as I put it in. And Hot Topic will not take it back, because it is opened jewelry. It’s not safe to use! I want my money back! Wtf.
At least they chipped as soon as you put it in…if they didn’t, you could’ve had gross paint flaking off in your mouth for who knows how long :-(
HT has sold me incorrectly labeled body jewelry before…told me the same thing. They refuse to take it back because it’s opened (even though I had no way of knowing the product was labeled wrong unless I bought/opened it). I thought it’d be okay if I just didn’t buy body jewelry there anymore…but nope. I’ve had so many problems with their cheap/damaged products and their “customer service” it’s just not worth it.
Maybe if you’re really loud and make a scene, talking about how they sell unsafe painted jewelry and won’t take it back, when they have lots of customers in the store they’ll give you store credit.